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TOEIC Part 3 short conversations: listening practice

B1Listening40 questionsUpdated

TOEIC Listening Part 3 plays a workplace conversation once and asks three printed questions about it. The questions run in the order the information appears, so the real skill is reading them during the previous item and then listening forward. This page drills question order, speaker roles, and the inference questions that ask what a speaker will probably do next.

What this task tests

  • Following who says what when two or three speakers share a problem.
  • Gist questions: where the speakers are, what their relationship is, what the conversation is mainly about.
  • Detail questions tied to one line of the conversation, usually a number, a day or a department.
  • Inference questions: what the woman will most likely do next, what she suggests, what she is concerned about.
  • Reading three printed questions in the seconds before the audio and keeping them in order.
  • Recognising paraphrase: what you hear and what the correct option says are rarely the same words.
  • Questions about intention behind a line — what the speaker means by *I'd rather wait*.
  • Items with a printed graphic, where the audio gives one value and you read off the other.
  • Workplace idiom at conversational speed: tied up, running behind, swing by, follow up.
  • Holding a conversation in memory for the few seconds it takes to mark three answers.

How to do it

  1. Step 1:

    Read the three questions during the directions

    Read the stems only, not the options: What is the problem? Where does the man work? What will the woman do next? Three stems fit in the gap; twelve options do not.

  2. Step 2:

    Use the question order as a map

    Question one is answered near the start, question three near the end. If you hear the answer to question three, stop hunting for question two — it has gone.

  3. Step 3:

    Label the speakers by role, not name

    Customer and supplier, manager and new hire, guest and front desk. Roles make the detail predictable: a guest asks about check-out, a supplier apologises for a delay.

  4. Step 4:

    Write two-letter notes, not sentences

    Jot *Th 9* or *inv 402* beside the question. Writing full words costs you the next two lines of audio, and the answer options will remind you of the rest.

  5. Step 5:

    Answer the last question from the last thing said

    *What will the man probably do next?* is nearly always decided by the final turn of the conversation: I'll call them right now, I'll stop by after lunch.

  6. Step 6:

    Find the problem in the first two turns

    Almost every Part 3 conversation opens with something going wrong: a late shipment, a double booking, a broken machine. Naming it early makes the rest of the exchange predictable.

  7. Step 7:

    Expect paraphrase and distrust the verbatim option

    If one option repeats a phrase word for word, check whether it answers this question or a different one. Correct options normally restate the idea in other words.

  8. Step 8:

    Read a printed graphic's labels, not its contents

    Know what the columns are before the audio. You then listen for one column's value and answer with the other, instead of scanning a table under time pressure.

  9. Step 9:

    Mark all three answers before the next directions end

    The conversation is the only chance to hear the facts, but the marking must be finished in the pause. Decide, mark, then read the next three stems — in that order, every time.

Mistakes that cost marks

  • Not thisChoosing an option because the exact words appeared in the conversation.

    ThisChoosing the option that paraphrases what was said.

    Correct answers are usually paraphrased — *delayed by the weather* becomes *because of a storm*. Verbatim options are often lifted from a line that answered a different question.

  • Not thisReading all four options for all three questions before the audio.

    ThisReading only the three question stems.

    There is not enough time. Candidates who try to read twelve options are still reading when the conversation starts and miss the opening exchange, which answers question one.

  • Not thisAssuming the woman is the customer.

    ThisWaiting for the first two turns to establish the roles.

    Part 3 varies this deliberately. The opening lines — *Thanks for calling Harbor Supply* — do the work if you listen for them.

  • Not thisAnswering question 2 with information heard after question 3's answer.

    ThisTreating the three answers as sequential.

    The order is reliable. Information heard late almost never answers an early question, so a late-sounding detail in an early slot is a warning sign.

  • Not thisTaking *I'd rather wait for confirmation* as agreement.

    ThisReading it as a refusal for now.

    *I'd rather* introduces a preference for something else. Intention questions are built on exactly these softened refusals.

  • Not thisAnswering a graphic question from the graphic alone.

    ThisWaiting for the value the speakers give, then looking across.

    The printed table is never the answer by itself. It is half of a lookup, and the conversation supplies the other half.

  • Not thisListening for names in order to answer *Who most likely is the woman?*

    ThisListening for role signals: greetings, job words, what she is responsible for.

    The options give occupations, not names. A name tells you nothing that the answer options can use.

Language this task keeps reusing

be tied up
To be busy and unavailable: she's tied up until noon.
run behind
To be later than scheduled: the installers are running behind.
swing by
To visit briefly: I'll swing by your office after lunch.
follow up
To check on something already started: I'll follow up with the vendor.
reschedule
To move an appointment to a new time.
backordered
Ordered but not in stock, so it ships later.
short-staffed
Without enough people working.
sign off on
To give formal approval: the director has to sign off on it.
on hold
Paused, or waiting on a phone line.
walk someone through
To explain step by step.
double-book
To reserve the same room or time twice by mistake.
in transit
On the way between two places.
take over
To become responsible for something someone else was handling.
hold up
A delay, or to delay something: what's holding up the order?
put in a request
To submit a formal ask, for leave, equipment or budget.
fill in for
To do someone's job while they are away.

Practice: short conversations

40 original questions. The first 10 are open to everyone. Answers are checked in your browser and never sent to us, so you can share this page with a class as it is.

W: Harbor Office Supply, this is Nina. M: Hi, I ordered twelve desk chairs last Tuesday and only eight arrived. W: I'm sorry about that — the other four were backordered and ship Friday. What is the man's problem?

2Complete with one word meaning *not in stock and shipping later*.

W: The other four chairs were, so they ship on Friday.
In the same conversation, what will most likely happen on Friday?
Decide whether each statement about TOEIC Part 3 is true or false.
  • The three questions are printed and can be read before the conversation begins.
  • The questions follow the order of the information in the conversation.
  • Each conversation is played twice.
3 to go

5Complete with a two-word phrase meaning *busy and unavailable*.

M: I'd come now, but I'mwith the auditors until noon.
M: The installers are running about two hours behind. W: Then let's push the department meeting to three and use the conference room instead. What does the woman suggest?

7Complete with one informal verb meaning *move to a later time*.

W: Let'sthe meeting to three o'clock.

8Explain in one or two sentences why you should read only the question stems, not the answer options, before a Part 3 conversation starts.

W: Can you sign off on the invoice before you leave? M: I'd rather wait until Priya confirms the delivery date. What does the man mean?

10Complete with a two-word verb meaning *give formal approval*.

M: The director still has toon the purchase.

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Frequently asked questions

How many speakers are there in Part 3?

Usually two, but some conversations add a third. Listen for a new voice joining with a phrase such as *Sorry to interrupt*, and keep tracking roles rather than names.

What if I lose the thread halfway through?

Jump to the last printed question and listen only for the ending. Salvaging one answer is better than listening to everything and recording none of it.

Do the questions ever go out of order?

Rarely enough that you should assume they do not. Treat the order as a timeline and you will spend far less time searching backwards.

How do I prepare for the items that include a graphic?

Practise the lookup itself. Cover the table, listen for one value such as a time or a room, then uncover and read across. The English is rarely the difficulty; the two-step retrieval is.

Should I answer as I listen or wait until the end?

Answer as you listen. The questions follow the conversation in order, so each one can be marked as its information goes past, leaving the pause free for the next set of stems.